RETURNS HAPPEN
Don’t worry, we understand. We have a 30 day return policy for just about every product.
THE NITTY GRITTY
Most products are guaranteed for 30 days after purchase date. If any issues arise during that time, the item can be returned for a refund or exchange. Items must have been purchased from www.sihighland.com and must be returned in their original condition and packaging (unwashed, unworn, and tags still attached). If used items are returned, a partial refund may be given in the form of store credit.
Change your mind after starting a return and need to send an additional item or different item back to us instead? Please reach out to us for help before popping that into the mail.
How to Make A Return
Please fill out the return form.
If you select an exchange, but the item sells out before your return is finalized, the exchange will default to a refund.
If you need an item replaced or receive a valuable product damaged we require that you purchase the replacement item. After receiving the replacement item you will need ship the original item back to us (or call us so we may issue a call tag) within 7-14 days so we can credit you back for the replacement item. Once the refund has been processed by us, it usually takes 10-15 business days for the funds to be credited to your account, depending on your bank or payment service.
STILL HAVE QUESTIONS?
We're here to help! Please contact us.
